Reference

Your Rights and Our Rules, Clearly Stated

Everything that governs your account on inventmoney — how we handle your data, what our terms cover, and who to reach when you have a question — is set out here.

Account Terms & ConditionsPrivacy and Data PolicyJazzCash · Easypaisa · RaastPakistan-Eligible Regions OnlyContact Our Policy Team
inventmoney Your Rights and Our Rules, Clearly Stated
POLICY CONTACT PATHS

How to Reach Us About Legal or Policy Questions

If any part of our terms is unclear, or if you need to make a formal request related to your account data or rights, our policy support team handles those directly. You can reach us through the channels below — include your registered account details so we can locate your record and respond without delay.

Account Support Chat Available through your account dashboard on mobile or desktop. Start a chat session and select Policy or Legal from the topic menu to route your query correctly.
Email Policy Team Send your written request or query to our policy contact address listed inside your account settings under Help and Support. Include your account ID for a faster response.
Pakistan Support Line For account-specific legal queries, our Pakistan support line is accessible via your registered account portal. Operating hours are shown at login for your region.
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Personal Data

Your account data is held under practices designed to limit exposure and maintain integrity. We do not sell personal information to third parties, and access within our systems is restricted to roles that require it to operate your account. When you connect a wallet like JazzCash or Easypaisa, only the reference details needed to process your transaction are retained — we do not store full wallet credentials. You can request a copy of the data we hold on you, or ask for corrections, through your account settings or by contacting our policy team directly.

Data Retention Policy We keep account data only as long as your account is active or as required by applicable law. Once an account is closed, data is scheduled for removal on the timeline stated in your account closure confirmation.
Cookie and Tracking Use We use session cookies to keep your login active and analytics cookies to understand how the platform performs. You can manage cookie preferences from your browser settings at any time without losing account access.
Account Security Practices Your account is protected by password authentication and a one-time PIN sent to your registered mobile number at login. If you suspect unauthorised access, use the lock-account option in settings immediately.
Requesting Data Changes To correct, update, or request deletion of personal data we hold, contact our policy team with your account ID and a description of the change. We aim to acknowledge requests within a reasonable timeframe under applicable law.

Common Legal and Policy Questions

Below are the questions we hear most often about account terms, data rights, and how our policies apply in Pakistan. If your question is not here, contact our policy team directly through your account.

Your use of the platform is governed by our terms of use and by the laws of the jurisdiction where you are located in Pakistan. Access is available only where local law permits it.

Yes. Submit a data access request through your account settings or by emailing our policy team with your account ID. We will confirm receipt and process your request as required under applicable law.

We retain only the reference information needed to process and reconcile your deposit or withdrawal. We do not store full wallet credentials and do not share transaction data with unaffiliated third parties.

After account closure, your personal data is scheduled for deletion on the timeline stated in your closure confirmation, except where retention is required by applicable law or ongoing dispute resolution.

Contact our policy support team through the account dashboard chat or via the email address in your account settings. Select the Legal or Policy topic so your query reaches the right team without delay.

Yes. Any material change to our terms will be communicated to your registered contact before the change takes effect. Continued use of the platform after the effective date constitutes acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.